Our Commitment to Your Peace of Mind
Warranty
Our Warranty
Our Commitment to Your Peace of Mind
20-Year Warranty
Buildfix warranties
When a building repair specialist carries out structural repairs on your home, they ought to have enough confidence in their work to support it with warranties. Unless specified otherwise during an assessment, Buildfix stands behind all our foundation, structural, and damp treatments for 20 years.
Why Buildfix warranties stand out
At the heart of the Buildfix promise lies our unwavering commitment to delivering quality work with comprehensive warranties. We provide targeted solutions to safeguard your home’s foundational stability, structural integrity, and damp-related concerns. This commitment sets us apart from industry norms, where warranties often cover only select products.
Our focus is on providing exceptional care where it matters most, by offering warranties that cover not only products but also workmanship and many unforeseen future events. This ensures that you have peace of mind, knowing that crucial aspects of your home are under the reliable protection of Buildfix.
Our focus is on providing exceptional care where it matters most, by offering warranties that cover not only products but also workmanship and many unforeseen future events. This ensures that you have peace of mind, knowing that crucial aspects of your home are under the reliable protection of Buildfix.
The different warranties we offer
We offer diverse and comprehensive coverage for your home.
GeoPoly™ 20-Year Product and Workmanship Warranty
Should your foundations continue to subside within twenty years after being lifted and stabilised with any of our GeoPoly™ treatments, we pledge to re-inject and raise your foundation again at no additional cost.*
HelicalBar™ 20-Year Product and Workmanship Warranty
If structural cracking returns after the installation of our HelicalBar™ systems, we’re committed to returning, re-installing, and rectifying structural cracks within a twenty-year timeframe, all at no extra charge.*
DampBlock™ 20-Year Product and Workmanship Warranty
Choose our DampBlock™ treatment for rising damp repairs, and we guarantee damp-free walls. Should any rising dampness return within twenty years, we’ll re-treat the walls to make it right, cost-free.*
*Please see our FAQs below for additional warranty information and the conditions and exclusions information.
Frequently Asked Questions
What does the Buildfix warranty cover?
Our warranty specifically covers repairs made to your home’s foundation, structural integrity, and protection against rising damp, focusing on quality workmanship and materials used.
How long does the Buildfix warranty last?
The Buildfix warranty extends for 20 years from the completion date of the repair work, ensuring long-term peace of mind for our customers.
Can the Buildfix warranty be transferred to a new homeowner?
Yes, our warranty can be transferred to a new homeowner, ensuring the continued protection of the property. A simple process is required for transfer, which our team can guide you through.
What are the main exclusions of the Buildfix warranty?
The warranty does not cover pre-existing conditions, natural disasters, work not performed by Buildfix, damages from external impacts or unauthorised modifications, and issues arising from the lack of maintenance or ignored professional advice.
What should I do if I need to make a claim under the Buildfix warranty?
If you need to make a claim, please contact our customer service team with the details of your concern. We will guide you through the process, which includes an assessment of the claim and determining the appropriate action to resolve the issue under warranty.
Does the Buildfix warranty cover all types of properties?
Our warranty applies to a wide range of residential properties. However, specific conditions or property types may require individual assessment. Please contact us to confirm how our warranty applies to your particular property type.
Are there any maintenance requirements to keep the warranty valid?
Yes, maintaining your property, especially the drainage system, is crucial to keeping the warranty valid. Neglecting recommended maintenance can void the warranty, as many issues can be prevented with proper upkeep.
What happens if repairs are needed outside the warranty coverage?
If repairs fall outside our warranty coverage, we still offer support and services at competitive rates. We can provide an assessment and quote for any additional work required to ensure your home remains safe and secure.
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